Shipping & Delivery Policy

Last updated: 27 September 2026

Products sold through OneSell are shipped or handed over by the independent seller you bought from. Each product page shows how that seller delivers and any delivery note (for example, "Ships in 2–3 days").

Delivery methods

• Courier shipping: the seller ships with a courier of their choice and adds the courier name and tracking number to your order.
• Local delivery: the seller delivers to your address themselves, usually the same or next day within their area.
• Pickup / meet in person: you collect the item from the seller at an agreed place and time.
• Digital products: delivered automatically once the payment is confirmed — on your order page and by email. No shipping is involved.

Timelines and charges

• Dispatch and delivery times are set by each seller and shown on the product page. Courier deliveries within India typically take 3–7 working days after dispatch.
• Any shipping or delivery charge is shown before you pay and included in your total.
• We currently support delivery addresses in India only.

Tracking your order

Your order page (linked in your confirmation email) shows every step, and the tracking number once shipped. You can also look it up on the Track order page with your Order ID and the phone or email you used.

Problems with delivery

For delays, damaged or wrong items, contact the seller first — see our Refund & Cancellation Policy. If you can't reach the seller, contact us with your Order ID.

OneSell plans

Link packs and Pro are digital services, activated on your account immediately after payment. Nothing is shipped.

This is a placeholder template, not legal advice. Have these documents reviewed for your jurisdiction before launch.